info @
Col: +57 (1) 704 5170 / 320 339 7773
US: +1 (347) 329-4430 Eur: +44 (0) 20 3239 5443


Terms and Conditions

By making a reservation through AptsColombia all guests are agreeing implicitly to the following terms and conditions. Guests should review these conditions before paying for a reservation.

Our rental conditions - Terms & Conditions

Our Refundable Damage Deposit policy - Damage Deposit Policy

Our policy regarding cancellations & refunds - Cancellation Policy

Our conditions regarding In-stay cleaning - In Stay Cleaning Terms & Conditions

Our conditions about using our website - Website Terms & Conditions


The above information is available as .pdf files. If you do not have a PDF viewer installed you can download one for free using the link below.

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About Us

Our History

Established in 2008, AptsColombia provides great priced, high quality fully furnished 1, 2 and 3 bedroom apartments located in the best areas of Bogota to tourists, executives, embassy staff, medical tourists and adopting families for days, weeks or months. From humble beginnings the company has grown to become one of the premier suppliers of temporary self-catering accommodation in Colombia’s vibrant capital city Bogota, trusted by multi-national companies, international relocation firms, tour operators, adoption agencies and thousands of tourist guests the world over. Recognised for our exceptional customer support, we personally select high quality properties to ensure that every guest has the most comfortable stay possible.

Our Team

We have a dedicated team of specialists providing first class bi-lingual customer support 24/7, from our centrally located offices in Chico, Bogota. This conscientious team of staff oversees each reservation and personally inspects every property published only approving accommodation which meets our guests’ high standards. Whether you are looking for a Bogota vacation apartment or an extended stay corporate rental our team will help you find something which meets your exact needs feel free to call or contact us today.

Our Owner

With a background in real estate and International Brand Management, Benjamin has a vast knowledge of the lodging industry, understanding how to satisfy guests as well as experiencing first-hand the rigours of business travel. After moving from England to Colombia, he formed AptsColombia to fill the void in Bogota’s temporary housing sector, where guests were faced with over-priced hotel accommodation or sub-standard private apartments. Benjamin worked to introduce quality controls, advanced booking technology and a European customer service approach to change this situation and with it the perception of Colombia’s private rental sector.

Our Rental Apartments

AptsColombia has one of the largest networks of vacation and corporate rental apartments in Bogota, located in the safest and best areas of the city from Unicentro, Santa Barbara, Usaquen, Chico, Parque 93, Zona T, Rosales, Chapinero and the Zona G. All of our fully furnished apartments are ideal for short or extended stays in Bogota whether you need a studio, 1, 2 or 3 bedroom condo. Guests will enjoy high speed internet, multi-language cable TV, comfortable beds and quality furnishings. For more information please see apartment facilities or search for an apartment.

Our Partners

AptsColombia is a proud member of the Bogota Chamber of Commerce and the Anglo-Colombian Chamber of Commerce. AptsColombia is a verified PayPal merchant providing secure online billing options to our guests and works as a lodging supplier to the world’s largest relocation firms. AptsColombia is affiliated to professional 3rd parties providing services including drivers, cleaners, airport collections, tour guides and translators.